PRIVACY POLICY

At XW, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or interact with our brand.

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Information We Collect:

• Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for processing orders and providing customer support.

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system. This information helps us improve our website and tailor our marketing efforts to serve our customers better.

 

How We Use Your Information:

• We use the personal information you provide to process orders, communicate with you about your purchase, and provide customer support.

• We may also use your email address to send you promotional materials, special offers, and updates about our brand. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in each email.

• We use non-personal information to analyze website traffic, improve our website design and functionality, and enhance the user experience.

 

Disclosure of Information:

• We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These service providers are contractually obligated to protect your information and only use it for the purposes outlined in our Privacy Policy.

• We may also disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

 

Security:

• We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

• Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

Children's Privacy:

• Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

 

Changes to This Privacy Policy:

• We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the revised date at the top of the page will indicate when the Privacy Policy was last updated. We encourage you to review this Privacy Policy periodically for any changes.